Assessment process
To analyse what is really happening in the organisation
The output from an assessment is:
-
Awareness and agreement on how things work today
-
A list of what is working well and what can be improved
-
Decision on a common priorisation of things to improve
-
A common plan of when what improvements are to be implemented
The result of the assessment can not be used to compare different organisations, it is there to create awareness and a common understanding of what can be done to improve your own organisation
Open discussions and a common view
-
When performing the Assessment the discussions are important since we tend to have different perspective on how things work (to reach an agreement of how it works today is is important)
-
Generally you need to take time for the process (to allow people to come to their own opinion about an item)
The final Target of the Assessment is not the Assessment itself - it is a way to promote the improvement culture and the management of the company and to agree on an improvement plan forward
The Assessment Material that I offer, is a set of questions developed to create a discussion and ideas for improvements
The Assessment questions are orgonised according to the Company Philosophy
-
Change Management and Adjustment
-
Values
-
Synchronisation and Timing
-
Teamwork and Individuals
-
Process
-
Customer Expectation
-
Quality
Examples of questions:
- Describe how you communicate and cascade the quality policy (assurance)
in the organsiation
- Describe how you promote a quality mindset and behavior in all individuals
concerning deliveries.
- Describe your approach to create energy, passion and respect for the
individuals
- How do you demonstrate consistent behavior that aligns with your values and
principles.
- How do you create and maintaine an environment that supports the
well-being of coworkers
The Assessment questions can be bought from the homepage and consist of more then 500 questions.
I am happy to assist in updating the questions for your organisation via zoom,
but my intention is not to attend the assessments, here we need to rely on your local expertise
Analysing the assessment
To analyse what is really happening in the organisation, what can be improved, but also identifying what is working well and what to be proud of
We look upon the company as a system meaning that the weekest point rules. So as you see in the picture the 0 rules and the point 0.75 is the amount of question answers with a higher value than 0
Illustrating the Assessment result
In each Company Philosophy area you calculate a value using the technique above and then you illustrate all of the figures in a pie diagram to get an overview and to see where improvements are needed
An Assessment is to promote the improvement culture and the management of the company and to agree on an improvement plan forward
Pick chart (really not using the assessment result)
- Put all the improvements in a pick chart try to judge the Effort you need
to put in and the Effect you receive when the suggestion is implemented
- Pick the ones with High Effect and Low Effort as an indication to start
the discussion
- Based on what you want and the results from the pick chart and decide
on some of the ideas and concentrate on them
- You need to start somewhere (showing coworkers that change is possible
and then move on)
Define targets for Improvements
Define Targets for the improvement ideas you want to focus on
Targets are to be SMART
- Specific
- Measurable
- Attainable
- Realistic
- Time-limited
Create and decide a timeplan for improvements
Create a timeplan for the improvements together with all other Projects.
You tend to use the same resources for both Projects and Improvement Projects, so it is important to see how they work together.
Projects and Improvements are equally important
Heading 2
The end result from an assessment is an agreed and commited plan for a change journey based on
- Assessment Results
- Brainstorm
- Competitor analysis
- Litterature studies
Presentation of Assessment. The corresponding PPP is for sale.
